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  • Louis A

    MIDDLETOWN, MD | 2021 Chevrolet Equinox
    Confirmed Service Review
    May 31, 2025
    I arrived for a scheduled oil change and decided to have other recommended services completed. Very satisfied with the customer lounge, wi-fi, and service rep.

    Response from Fitzgerald Cadillac of Hagerstown

    June 2, 2025
    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
  • Kelly I

    SHARPSBURG, MD | 2024 Chevrolet Suburban 1500
    Confirmed Service Review
    May 12, 2025
    My overall experience was great.

    Response from Fitzgerald Cadillac of Hagerstown

    May 14, 2025
    Kelly, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
  • Ronald P

    CHAMBERSBURG, PA | 2025 Chevrolet Suburban
    Confirmed Sales Review
    March 19, 2025
    Easy quick and fuuuuun!! The salesperson John Byork did a great job going over all of the features on the Suburban.

    Response from Fitzgerald Cadillac of Hagerstown

    March 20, 2025
    Ronald, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Albert D

    HANOVER, PA | 2025 Chevrolet Tahoe
    Confirmed Sales Review
    February 25, 2025
    Mike Brown was awesome to deal with. Very friendly, polite, and attentive to my needs. Great buying experience

    Response from Fitzgerald Cadillac of Hagerstown

    February 26, 2025
    Albert, we're happy you found our staff to be so supportive during your experience here at Fitzgerald Chevrolet of Hagerstown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Dale J

    KEEDYSVILLE, MD | 2017 Chevrolet Malibu
    Confirmed Service Review
    January 24, 2025
    Marty in Hagerstown is always good to work with. I am still wary of the service technicians because in the past one stripped the threads on my oil plug and another one did not tighten the oil filter. You need to consolidate auto service records from both Hagerstown and Frederick locations so that I can take my vehicles (Bolt EUV, Malibu, 2500HD) to either location and the records are available. This is a no-brainer. Please bring back oil change packages at a discount.

    Response from Fitzgerald Cadillac of Hagerstown

    January 26, 2025
    Dale, thank you for taking the time to leave us your honest feedback. Here at Fitzgerald Chevrolet of Hagerstown, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (301) 733-5000 to discuss ways we can better serve you in the future.
  • Thomas S

    GREENEVILLE, TN | 2015 Chevrolet Cruze
    Confirmed Service Review
    January 1, 2025
    Great service Wayne is the man!

    Response from Fitzgerald Cadillac of Hagerstown

    January 2, 2025
    Thomas, we're happy you found our staff to be so supportive during your experience here at Fitzgerald Chevrolet of Hagerstown. Thank you again for choosing Fitzgerald Chevrolet of Hagerstown and we hope to see you again.
  • Douglas C

    HAGERSTOWN, MD | 2024 Chevrolet 2500HD Silverado
    Confirmed Service Review
    December 14, 2024
    Good people to work with

    Response from Fitzgerald Cadillac of Hagerstown

    December 16, 2024
    Douglas, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Louis A

    MIDDLETOWN, MD | 2021 Chevrolet Equinox
    Confirmed Service Review
    December 11, 2024
    I scheduled the service appointment online, without difficulty. The service advisor greeted me and verified the work that was to be completed. I was sent text links to actual inspection videos of my car. The work was done quickly and to my satisfaction. I will continue to have my Chevy Equinox serviced at Fitzgerald Hagerstown. Thank you.

    Response from Fitzgerald Cadillac of Hagerstown

    December 12, 2024
    Your satisfaction is important to us, so we want to sincerely thank you for choosing Fitzgerald Chevrolet of Hagerstown and we hope to see you again soon!
  • Todd A

    FAIRPLAY, MD | 2016 Chevrolet Suburban
    Confirmed Service Review
    November 20, 2024
    I still think it is ridiculous that you have no options for fixing the plastic trim pieces on the Suburban The staff was friendly. The waiting room was comfortable.

    Response from Fitzgerald Cadillac of Hagerstown

    November 22, 2024
    Todd, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (301) 733-5000 when you have a chance. Thank you, and we look forward to hearing from you.
  • Lawrence D

    HAGERSTOWN, MD | 2022 Chevrolet Trailblazer
    Confirmed Service Review
    November 8, 2024
    Everything done on time.

    Response from Fitzgerald Cadillac of Hagerstown

    November 11, 2024
    Lawrence, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!