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  • Michele J

    HAGERSTOWN, MD | 2010 Chevrolet Traverse
    Confirmed Service Review
    March 1, 2023
    Everyone was very friendly and polite.

    Response from Fitzgerald Cadillac of Hagerstown

    March 3, 2023
    Thank you for taking the time to let us know how we did. We hope you have a great day!
  • Charles B

    MARTINSBURG, WV | 2022 Chevrolet Tahoe
    Confirmed Service Review
    February 21, 2023
    Your service department is excellent. Pride, attention to detail, experience, knowledgable, polite, courteous, timely; all things I have experienced with your staff.

    Response from Fitzgerald Cadillac of Hagerstown

    February 22, 2023
    Charles, thank you for your kind words and this wonderful review! Thank you again for choosing Fitzgerald Chevrolet of Hagerstown and we hope to see you again.
  • David S

    WILLIAMSPORT, MD | 2021 Chevrolet 1500 Silverado
    Confirmed Service Review
    February 20, 2023
    I bought the console lock box and had it installed. My email flier said it was $275 and they charged me $340. $160 for 30 mins to install was outrageous. I won't make that mistake again!
  • Mary H

    HAGERSTOWN, MD | 2020 Chevrolet Trax
    Confirmed Service Review
    January 6, 2023
    Excellent Service! Answered all my questions and very fast with the oil change.

    Response from Fitzgerald Cadillac of Hagerstown

    January 8, 2023
    We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
  • Michael G

    FREDERICK, MD | 2023 Chevrolet Malibu
    Confirmed Sales Review
    December 30, 2022
    My sale agent Joseph was great and I highly recommend him! Also my finance person did a great job finishing the sale. The only issue I did have is that while I was there, the sale manager did not once come over to say hello or to congratulate me on my new car. I think that to make a great dealership, courtesy and just taking a few minutes to walk over and shaking the hand of a new own would be nice. It was not busy at all while I was there.

    Response from Fitzgerald Cadillac of Hagerstown

    January 2, 2023
    Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Fitzgerald Chevrolet of Hagerstown and we hope to see you again soon!
  • Alex V

    HARPERS FERRY, WV | 2020 Chevrolet Equinox
    Confirmed Service Review
    December 2, 2022
    Always great and perfect!!!

    Response from Fitzgerald Cadillac of Hagerstown

    December 2, 2022
    Alex, your satisfaction is important to us, so we want to sincerely thank you for choosing Fitzgerald Chevrolet of Hagerstown and we hope to see you again soon!
  • Laura P

    HAGERSTOWN, MD | 2021 Chevrolet Trax
    Confirmed Service Review
    November 28, 2022
    So my appointment was at 8:45 I arrived at 8:30 I was told it would be about an hour wait but I did not get out of there until after 10:00 and I was late for work that being said they were cordial and did a good job I might not schedule it on a day I had to be at work which is all the time so it's hard for me

    Response from Fitzgerald Cadillac of Hagerstown

    November 29, 2022
    Laura, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please reach out to us at (301) 733-5000 to speak to our manager directly.
  • Christopher C

    HAGERSTOWN, MD | 2016 Chevrolet Cruze Ltd
    Confirmed Service Review
    November 13, 2022
    This was my first interaction with this dealership after moving to the area.The whole process was very smooth. We had trouble finding the ( intermittent)issue but eventually it was found and fixed. Highly recommend!

    Response from Fitzgerald Cadillac of Hagerstown

    November 14, 2022
    Thank you for taking the time to let us know how we did. We hope you have a great day!
  • Ralph H

    BOONSBORO, MD | 2018 Chevrolet 1500 Silverado
    Confirmed Service Review
    October 8, 2022
    The sales person Kevin was very good, and the sales manager John was too.

    Response from Fitzgerald Cadillac of Hagerstown

    October 11, 2022
    Ralph, thank you for your kind review; we are happy to pass along your comments to the team here at Fitzgerald Chevrolet of Hagerstown! Thank you, and have a fantastic day!
  • Mary B

    STRASBURG, VA | 2023 Chevrolet Suburban
    Confirmed Sales Review
    September 7, 2022
    Very smooth from start to finish. Our salesman was very helpful and knowledgeable

    Response from Fitzgerald Cadillac of Hagerstown

    September 9, 2022
    Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.